Star Way Corp. values your privacy and is committed to keeping your personal information protected. By signing up for our SMS messaging program, you agree to the practices and terms described in this Privacy Policy.
Section 01
How We Collect Information
We collect information directly from you when you interact with us, including through:
- SMS text message communications
- Conversations or correspondence with our customer support team
Section 02
Information We Collect
When you choose to participate in our SMS messaging program, we may collect the following personal information:
- Your name
- Your mobile phone number
Section 03
Types of Messages You May Receive
By opting in, you may receive SMS messages from Star Way Corp. related to:
- Shipment updates and dispatch communication
- Logistics information and service notifications
- Customer support
- Promotional offers or company announcements, where permitted
Section 04
Message Frequency
You may receive approximately 2–4 text messages per week. Message frequency may vary depending on your activity, communication needs, service updates, or active promotional campaigns.
Section 05
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier's plan and terms. Please contact your wireless provider for details about charges that may apply to your account.
Section 06
How We Use Your Information
Your information is used only for purposes related to Star Way Corp.'s services, including:
- Sending shipment updates, notifications, promotions, and service-related messages
- Improving our communication with you
- Providing relevant and personalized information based on your inquiries or service needs
Section 07
Data Security
We use reasonable security practices, including secure storage and industry-standard safeguards, to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.
Section 08
Data Sharing
Star Way Corp. does not sell, rent, or share mobile opt-in information with third parties or affiliates for marketing or promotional purposes. We may share information with service providers only as necessary to deliver SMS messages, operate our website, respond to inquiries, or provide requested services.
All phone numbers and consent information collected — whether through a website contact form, SMS interaction, phone call, or verbal opt-in — are used only to communicate with the individual who provided consent and to send service-related or approved SMS communications.
All phone numbers and consent information collected — whether through a website contact form, SMS interaction, phone call, or verbal opt-in — are used only to communicate with the individual who provided consent and to send service-related or approved SMS communications.
Section 09
Data Retention
We retain your information for as long as you remain subscribed to our SMS messaging program. After you unsubscribe, your information will be securely removed from our systems within 30 days, unless we are required to keep certain records for legal, compliance, or business purposes.
Section 10
Opt-Out Instructions
You may unsubscribe from our SMS messages at any time by replying "STOP" to any text message you receive from us. Once you opt out, your phone number will be removed from our active SMS messaging list within 24 hours.
You may also contact us directly for assistance.
Section 11
Help and Support
For help with our SMS messaging program, reply "HELP" to any message, or contact us directly using the information below.
Section 12
Consent to Receive Messages
By opting into Star Way Corp.'s SMS messaging program, you give your consent to receive text messages as described in this Privacy Policy. Message and data rates may apply.
Section 13
Updates to This Privacy Policy
Star Way Corp. may update this Privacy Policy from time to time. Any changes may be communicated by SMS, email, or by posting the updated policy on our website. Continued participation in our SMS messaging program after updates are posted or communicated means you accept the revised policy.
Section 14 — Contact Information
Company
Star Way Corp.
Address
302 S Hicks Rd, Palatine, IL 60067
Phone
847-821-1015
Email
dispatch@starwaycorp.com
Website
starwaycorp.com